We deliver end-to-end benefit administration solutions thatsimplify management for employers while enhancing the employee experience. Ourapproach combines robust technology platforms, seamless EDI integration,dedicated implementation, and ongoing client support to ensure accuracy,efficiency, and compliance.
End-to-End Solutions – From new hire benefits onboarding to open enrollment and life event changes, we manage benefits year-round.
Seamless Integration – Real-time connections with carriers and payroll providers keep eligibility, deductions, and enrollment data accurate.
EDI File Management – We build, test, and monitor inbound/outbound EDI files to carriers and payroll providers, ensuring secure and timely transmissions.
Our proven implementation process ensures a smooth, timely, and accurate deployment of your benefit administration platform. Each client is supported by a dedicated implementation team that can provide several services. Our structured project management approach ensures deadlines are met, stakeholders remain aligned and your platform launches successfully with minimal disruption.
Customized Implementation Plan with clear timelines and deliverables.
Discovery Sessions to capture plan designs, eligibility rules, and payroll/carrier requirements.
Build and Configure the system, including all benefit products, rules and workflows — and coordinate carrier and payroll integrations, including testing of EDI files and thorough user acceptance testing before go-live.
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File Development & Configuration – Custom-built EDI files for all lines of coverage, including medical, dental, vision, life,disability, COBRA, and voluntary benefits. File layouts tailored tocarrier and payroll requirements, covering eligibility, demographics, dependents and payroll deduction data.
Testing & Validation -- Rigorous parallel testing with carriers and payroll providers to validate accuracy before launch. Verification of eligibility rules, coverage tiers, deductions, and life event processing. Collaboration with carrier technical teams for approval and readiness certification.
Ongoing File Transmission -- Automated daily, weekly, or custom schedules to align with client and carrier needs. Secure file delivery through encrypted protocols (SFTP, HTTPS). Real-time error tracking and confirmation of successful transmissions.
